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Terms of Service
Last Updated: January 2026
IMPORTANT: WellCheck is a supplementary safety tool, NOT a replacement for emergency services. In life-threatening emergencies, always call 911 first.
1. Acceptance of Terms
By downloading, installing, or using WellCheck, you agree to these Terms of Service. If you do not agree, do not use the app.
2. Service Description
WellCheck provides:
- Check-in reminders and timers
- Emergency contact calling interface
- Automated SMS alerts when check-ins are missed
- Emergency mode with quick-access contact list
3. No Warranties or Guarantees
WellCheck is provided "AS IS" without any warranties of any kind. We make NO guarantees that:
- The app will function without errors or interruptions
- SMS alerts will be delivered successfully
- Contacts will receive or respond to alerts
- The app will be available when needed
- Check-in timers will function accurately
- Emergency calls will connect successfully
4. Known Limitations
You acknowledge and accept the following technical limitations:
- Network Dependency: SMS alerts require cellular/internet connection
- Phone Settings: Notifications may not work if phone is on silent/Do Not Disturb
- Battery: App requires charged device to function
- iOS Restrictions: App cannot bypass lock screen or force launch
- Third-Party Services: SMS delivery depends on Twilio and carrier networks
- Opt-Outs: Contacts can opt out of alerts at any time
- False Alarms: System may trigger false alarms or miss genuine emergencies
5. User Responsibilities
You are responsible for:
- Maintaining a charged device with active service
- Testing the app regularly with practice mode
- Keeping emergency contacts up-to-date
- Ensuring contacts consent to receiving alerts
- Teaching children how to use emergency features
- Not relying solely on WellCheck for safety
- Calling 911 in life-threatening emergencies
6. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW:
WellCheck and its developers SHALL NOT BE LIABLE for any damages, injuries, death, or losses arising from:
- Failure of the app to function
- Delayed, undelivered, or failed SMS alerts
- Contacts not responding to alerts
- Missed check-ins not triggering alerts
- False alarms or unnecessary alerts
- Any other use or inability to use the app
This includes direct, indirect, incidental, consequential, or any other damages, even if we were advised of the possibility.
YOU USE WELLCHECK AT YOUR OWN RISK.
7. Indemnification
You agree to indemnify and hold harmless WellCheck and its developers from any claims, damages, or expenses arising from your use of the app.
8. Emergency Services Disclaimer
WellCheck is NOT a substitute for:
- 911 or other emergency services
- Professional medical monitoring
- Supervised care for vulnerable individuals
- Security systems or alarm services
9. SMS Alerts - Additional Terms
By using SMS alert features:
- You confirm contacts have consented to receive alerts
- You understand message/data rates may apply
- You acknowledge delivery is not guaranteed
- You accept that contacts can opt out at any time
- You will not use the service for spam or abuse
10. Age Requirements
You must be 18+ to set up WellCheck. Children may use emergency features under adult supervision and setup.
11. Subscription Terms
If you subscribe to WellCheck:
- Subscriptions auto-renew unless cancelled 24 hours before renewal
- Charges occur through Apple App Store
- No refunds for partial periods
- Features may change or be discontinued
- Pricing: $2.99/month or $29.99/year
12. Termination
We reserve the right to:
- Discontinue the service at any time
- Suspend accounts for misuse
- Modify or remove features
13. Changes to Terms
We may update these terms at any time. Continued use after changes constitutes acceptance. Significant changes will be announced in-app.
14. Governing Law
These terms are governed by the laws of Maine, United States. Any disputes will be resolved in the courts of Maine.
15. Severability
If any provision is found invalid, the remaining provisions remain in full effect.
16. Contact
Questions about these terms? Email: support@wellcheckapp.com
BY USING WELLCHECK, YOU ACKNOWLEDGE THAT YOU HAVE READ, UNDERSTOOD, AND AGREE TO BE BOUND BY THESE TERMS.